Shipping policy

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Fri 5/10/2024 9:39 PM
Shipping Policy

 

Thank you for choosing our website for your online shopping needs. We are committed to providing you with the best shopping experience, including a hassle-free shipping process. Please take a moment to review our shipping policy below:

1. Shipping Methods and Timeframes: We offer different shipping methods to ensure timely delivery of your orders. The available options and estimated delivery timeframes are displayed during the checkout process. Please note that these timeframes are estimates and may vary depending on factors such as product availability, destination, and carrier delays.

 

2. Processing Time: Once your order is placed, it will undergo processing before being shipped. The processing time includes order verification, creation of order, packaging, and quality control checks. Each bow has a different processing time. Please refer to each listing to get an accurate time for processing. Orders placed on weekends or holidays will be processed and begin creation on the next business day. 

3. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process before you complete your purchase. We may offer free shipping promotions from time to time, which will be clearly communicated on our website.

4. Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Please note that it may take up to 24 hours for the tracking information to be updated.

5. International Shipping: We offer international shipping to select countries. Please note that customs fees, import duties, and taxes may apply to international orders. These additional charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential fees.

6. Delivery: We work with reliable shipping partners to ensure the safe and timely delivery of your orders. However, we cannot be held responsible for any delays or issues that may occur during transit. If you encounter any problems with your delivery, please contact our customer support team, and we will assist you in resolving the issue.

7. Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing the policy periodically to stay informed about any updates. If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We are here to help!